What is Delivery Management Software? How Does it Work?

Santosh Pawar
5 min readDec 4, 2020

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Have you ever wondered how a Delivery Management System or DMS helps your restaurant business grow? How does a Delivery Management System (DMS) work? How it helps the business to increase the efficiency? Why is it so beneficial? If yes, then what are you waiting for, go ahead and get one installed in your restaurant, Logistics, ecommerce businesses immediately.

The various features that DMS provides is a big time saver to the operations and ultimately helps the business to grow.

Delivery Management System

Key features of DMS

delivery tracking software features
Deliforce’s Delivery Software Features

A DMS software application is a very helpful tool that ensures the smooth running of the restaurant business. The mobile application is the perfect way to carry out all the necessary operations with such an enhanced ease and adds many more benefit to the business. With a Last Mile Delivery software application, the restaurant staff can work more efficiently and to eviction the errors which would otherwise cost the business such a high cost, losing their clients and thus helping to deliver services much faster. How it works is that the food delivery management software application gives the bar-chart of orders to the kitchen/waiting room from where the food is going to be picked up. These software applications are designed keeping in view the diverse requirements of the customers and are compatible and user friendly, so that any kind of restaurant can use the DMS software to serve their customers better.

Delivery Management Software process

Assigning tasks and tracking deliveries with Track-POD is simple and stress free. Once delivery tasks have been assigned, our delivery software will take care of most of the work for you. Here’s how it works.

Step 1: Assigning tasks

Step 2: Tracking deliveries

Step 3: Sign on Glass or Photo Proof

Step 4: Sending automatic delivery confirmation

Step 5: Automatically create a credit invoice

delivery software process
DMS Process

In today’s scenario where the world is experiencing food shortages, everyone is trying to find ways by which they can save their money. This is where the innovative and new food delivery management software concepts are making a name. With the help of these tools, restaurant owners can calculate their cost savings and increase their efficiency by serving quality food to their valued customers at affordable prices. The other advantage of these tools is that they keep a tab on the ingredients, so that the food purchased can be authentic and nutritious.

There are various reasons why you should use a tracking software to track the ordering process of your restaurant food. The first one is that it can help you maintain your inventory, which is very essential. In case if your business has experienced some sort of a decrease in the number of customers, then the program will show you the right place where the next client is expected. Moreover, you can get to know about customer preferences which can prove to be quite useful in keeping your menu updated and changing it as per the changing trends. Since the programs come with customized reports and charts, you can analyze them and plan your menu in accordance with what is in demand and what people are generally interested in eating.

The other important thing with a food purchasing software is that it keeps track of your entire food purchasing system. You can customize the report templates as per your specific needs and requirements and can use them to create reports which can be used by upper management to make informed decisions regarding orders. This will help you understand whether the orders you are receiving are being fulfilled or not. You can also use the same for calculating the costs involved in the purchase of the food, since this helps you estimate the income coming in as well as expenses incurred on food items.

Delivery Management Software enables you to log into your computer anytime and check up on the status of your orders, which will automatically inform you if the items ordered are in stock, and the current status of inventory as well as available space for future orders. This helps you keep an eye on your customers’ movements and monitor what is happening with your menu items as well as your refrigeration and shipping space. This will also enable you to keep track of your customers’ satisfaction level by logging into your database and checking whether they have been satisfied with the food they ordered from your restaurant. If not, you can re-arrange the menu accordingly. This way, you will know whether to offer special discounts or incentives to your customers, or make any changes in the menu, pricing, promotions, etc.

Delivery management System

Deliforce’s Delivery Management Software works perfectly well when you are working with a number of restaurants and logistic businesses in a geographical area. With the help of the application, you can integrate all of your restaurants under one platform and take care of the management of orders, inventory, pricing, promotions, and customer support seamlessly. For example, with the help of the application, you can log on to your computer at your restaurant and manage your customers’ records simultaneously from your smartphone, tablet, or laptop. This makes it easier for you to send out multiple SMS’s to your loyal customers, place an order with your grocery store, and send your food to your customers directly from the location where you are located. You can also send emails and notifications to your loyal customers about every change that is taking place in your restaurant.

Your customers will love you for providing them with the convenience of having everything delivered to their homes, offices, hotels, or anywhere they want to have their food delivered to. Delivery Management System is a must have for all restaurant chains today. If you do not have this installed, then you are losing out on an enormous opportunity to increase your profits. Find out how delivery tracking software works for your business below.

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Santosh Pawar
Santosh Pawar

Written by Santosh Pawar

I’m an Internet and Digital Marketing Consultant in Bangalore working in a Social and Digital Marketing company at Nextbrain, Take care of SEO, PPC & SMM.

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