How Delivery Scheduling Software Can Help Your Business

Santosh Pawar
3 min readApr 28, 2021

Delivery scheduling software or delivery management system typically is focused on simplifying delivery operations for companies. But finding the right delivery management software for a business isn’t the easiest task in the world. You have to consider things like what the end users need, the complexities of the current processes, and of course the cost factor. This article will explore the different aspects of delivery scheduling software and what some of the most important considerations are.

For small businesses that are just getting started, it may be difficult to find the time to learn about delivery management software. Many small businesses, particularly those with limited staff, won’t have the resources to hire a delivery management software expert and would rather keep their existing process intact. Smaller businesses need to focus on efficiency and not on trying to build up their IT departments. If you’re a small business and you’re considering investing in delivery software, it’s best to start out with what you already have.

Every delivery management software package has different features and benefits. Some packages focus on time and route optimization, while others focus on reducing the number of errors and speeding up the process. The most successful delivery management software packages combine these two elements in harmony to improve efficiency and to reduce the time taken to deliver the optimal number of pickups and deliveries. To evaluate what your business needs, you need to ask yourself what your delivery process looks like today and how you plan to improve it.

Route Optimization

Time and route optimization are common features of delivery scheduling software. The process of optimizing time and routes is accomplished by collecting information from the driver and the delivery truck about current traffic conditions and traffic patterns as well as data about driver habits and patterns. This information is then used to create an optimized delivery route that saves fuel, which lower emissions, and which saves you money over the long run. Of course, this type of optimization requires a lot of data and can be quite time consuming for a driver who doesn’t automatically adjust their driving habits based on the optimized route.

Customer Notifications

There are a few other common features found in delivery scheduling software. Many delivery scheduling software apps will allow businesses to use social media like Facebook and Twitter to update their customers. These apps will allow you to share photos of your driver vans or pickups and post them on the social media. Customers can also get a real-time update on the status of their pickup orders through the app. Many businesses are now using mobile marketing to increase customer experience scores and to foster brand loyalty.

Real-time driver tracking

You should also ask yourself what type of buyer are you? Do you want to solve problems quickly and efficiently or are you more interested in maintaining a positive relationship? Some delivery scheduling software is available to manage multiple vehicle fleets. This means you could have one app for a small delivery business or five separate apps for delivery to five different locations. Some businesses may only need one app to track orders, while others may need five. Again, you’ll want to consider how much work you’re willing to spend to find the right delivery scheduling software for you.

Finally, some delivery scheduling software is able to re-optimize your dispatchers’ schedules in order to maximize profits. When your drivers are efficient, your bottom line improves. When your drivers are over-prepared, however, it can also lead to costly errors. Some apps allow you to pre-determine your dispatchers’ routes in order to reduce the risk of your drivers being inefficient. This means that some apps will re-route orders to ensure that your dispatchers arrive on time, even when they may have to call out with bad weather, traffic, or other emergency scenarios.

Improved Efficiency

If you need some software to improve the efficiency of your delivery management, look into delivery management software. Your business needs don’t have to be complicated. In fact, there are apps available now that are simple enough for even small businesses to use. If you’re looking to streamline your business and improve the customer experience, look into an application that will streamline the way you handle orders and deliveries. Once you do, you’ll have better customer satisfaction and fewer mistakes made during your business day.

--

--

Santosh Pawar

I’m an Internet and Digital Marketing Consultant in Bangalore working in a Social and Digital Marketing company at Nextbrain, Take care of SEO, PPC & SMM.